CANCELLATION POLICY

Cancellation Policy - Enochmill Company Limited:

At Enochmill, we strive to provide a seamless shopping experience; however, there may be certain circumstances where we are unable to accept an order. Therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. This may include situations such as limited availability of the product, pricing or product information errors, issues identified by our fraud avoidance department, or any other reason identified by Enochmill for not accepting the order. In some cases, we may request additional information before accepting an order. If your order is fully or partially cancelled, or if we require additional information, we will promptly notify you.

Cancellation by Customer:

As a valued customer, you have the option to cancel your order before it is shipped to the designated destination. Registered customers can easily track their order status using the "ORDER HISTORY" option available on our website.

Once we receive your cancellation request, we will initiate the refund process. The refund amount will be credited back to your account using the same payment mode used for the transaction. Rest assured, if a transaction fails after the amount has been deducted from your account, we will refund the amount to your account as soon as possible.

We value your satisfaction and strive to address any concerns or issues promptly. If you have any questions or require further assistance regarding cancellations, please don't hesitate to contact our dedicated customer support team.

Please note that our cancellation policy is designed to ensure a fair and transparent process for all our customers.