Shipping policies

Responsible shipping is fulfilled by logistics providers using solutions to reduce emissions. Delivery may take up to (00) business days.

International Customers

Welcome to FramesDirect.com! We Ship to 140 Countries.

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CANCELLATION POLICY

Cancellation Policy - Enochmill Company Limited:

At Enochmill, we strive to provide a seamless shopping experience; however, there may be certain circumstances where we are unable to accept an order. Therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. This may include situations such as limited availability of the product, pricing or product information errors, issues identified by our fraud avoidance department, or any other reason identified by Enochmill for not accepting the order. In some cases, we may request additional information before accepting an order. If your order is fully or partially cancelled, or if we require additional information, we will promptly notify you.

Returns & Exchanges

Each product we sell is covered by our easy, 366-day return policy, but we ask that you submit your return in a timely manner whenever possible. If your new, unused item doesn’t work out, send it back to us for a full refund (less any shipping charges).